Start the case
Create a case number before arrival so the device, symptoms, priorities, and contact details are already connected.
Euless & Irving intake hoursStart a case
Irving, Texas data recovery
Professional data recovery intake in Irving.
A central Dallas County intake point for customers in Irving, Las Colinas, Dallas, and nearby communities. Start your case online, then bring your hard drive, SSD, computer, RAID system, phone, USB drive, or memory card to the selected location.
Local intakeBring the device to a real DFW customer intake point.
Case-number trackingYour submission links contact, device, symptoms, and location.
Approval firstReview the recovery path and price before recovery work begins.
Nationwide capabilityMail-in intake remains available from every U.S. state.
Prepare for intake
Protect the device before you arrive.
Power it down
Stop using the device. Avoid repeated restarts, repair prompts, formatting, rebuilds, and recovery software on unstable media.
Bring related parts
Include the enclosure, cable, adapter, computer, charger, or every RAID and NAS member disk when those parts may affect evaluation.
Preserve the history
Tell us about sounds, drops, liquid, power events, error messages, previous repairs, and every recovery step already attempted.
Nearby communities
Irving is one of two official DFW intake locations.
Choose the branch that is most convenient. If neither location is practical, start a nationwide mail-in case and receive packing guidance before shipping.
Compare both locations- Irving
- Las Colinas
- Dallas
- Coppell
- Carrollton
- Farmers Branch
- Grand Prairie
- Addison
Before you visit
Local intake questions, answered.
Do I need an appointment?
Start the online case first, then call the location to confirm the best arrival time and any device-specific handling instructions.
Can I bring a complete computer?
Yes. Depending on the symptoms, bring the complete laptop or desktop with its charger or power adapter. For an external drive, bring the enclosure and cable too.
Will recovery begin when I drop it off?
The first step is intake and evaluation. We explain the recommended path, timing, and price before chargeable recovery work begins.
What if this location is not convenient?
You can select the other DFW intake location or use nationwide mail-in service after creating a case.
Irving case intake
Register the device before drop-off.
Your case number keeps the selected location, customer information, symptoms, device details, and future updates organized.
Irving intake support682-812-0152admin@nepfosys.com